Frequently Asked Questions

Find here the answers to Visitoons users most frequent questions.

How do I create a Visitoons account?

First you could choose between two types of accounts, according to your needs. You could register easy and fast, as a Webmaster to install and boost your Website with the different Visitoons applications, Visitoons Chat and Visitoons Mix.

Or you could also become a member of the most fun internet community in Visitoons Chat, to meet new people and friends in a totally real, animated and fun atmosphere.

What is the difference between Visitoons Mix and Visitoons Chat?

The difference lies in the fact that Visitoons Mix can be set up on any Web page over the content through a simple and low profile interface allowing the users to chat and interact with the rest of the site visitors, give opinions about articles or share ideas, while they navigate the site.

On the other hand, Visitoons Chat, allows you to define categories and create several Chatrooms to offer the visitors a meeting space in virtual worlds they can enjoy with friends and meet people with a suitable chatting interface.

How do I install Visitoons applications on my Website?

To install Visitoons applications on your Website, there is no need to download any software:

1. Once you have registered as Webmaster, you will have to as a first step, to register your Website. You can register and manage several sites from the same Visitoons account.

2. Once your site is registered, you must select the application you wish to install on your pages: Visitoons Mix or Visitoons Chat.

Installing Visitoons Mix:

Enter your Visitoons account to the site you wish to install Visitoons Mix on and select the option. Then click on Script Visitoons Mix, copy and paste the code line that you are given on each of the pages of your site where you wish to include it. Paste immediately after the tag

To install Visitoons Chat:

Enter your Visitoons account to the site you wish to install Visitoons Chat on and select the option.

1. Create the category where you will insert your Chatroom.

2. Create as many Chatrooms as you wish to within this category.

Once you have created the Chatroom, the system will give you an html file to download which you must install on the same route you specified when creating the room.

I am already registered and took the appropriate steps but Visitoons Mix / Chat does not appear on my Website. What do I do?

You must check that you have installed the applications correctly and taken the following steps:

• Registered each one of the sub domains with which you can access your site. E.g. www.yoursite.com, http://yoursite.com, etc.

• Visitoons Mix script has not been modified and that it was inserted immediately after the tag.

• Your site’s html has been installed on your Visitoons Chatrooms on the same route you specified when creating the room and that is not inserted within another page.

If you still have any problems, contact us and we will help you solve it.

Could Visitoons applications make my site’s loading slower or change the dynamics of my site?

Visitoons applications run within our server therefore you do not need to install or download any software. Your Website will run the same way and on the same loading speed as before.

Can I install Visitoons Mix on any page?

Yes. You choose what page you want to install it. You can use the same script on the main page as well as on the different internal pages of your site.

Can I get different avatars to the ones currently available on Visitoons?

Yes. You can commission other avatars on Visitoons. You can contact us to get more details about this service.

What do I earn as a Webmaster?

The mayor attraction of Visitoons applications is the capacity of adaptation to each site. Being strong social tools, the ways in which the users take ownership and use them are forever changing and produce different benefits according to the site they are installed on and how their use is promoted. Amongst the basic benefits we can include are:

• A novel, original, fun and useful service for your visitors.

• It will generate a supportive space and enrich communication which will give your site considerable added value.

• You will get the benefits of a direct communication with your visitors, getting to know their purpose, criticism, suggestions and opinions about the page.

• If you own a commercial site, with Visitoons, you will have a direct channel of communication with your clients, generating a space to advise, explain, answer questions and offer promotions.

• You will get market information in a cost efficient and reliable way.

• It is an extremely efficient and fun alternative advertising tool that allows multiple ways of advertising in a non invasive way to the user. It is a new and creative space ideal to negotiate with sponsors and clients interested in your site.

• It will increase the traffic and time spent on your site.

• It will generate extra visitor flow due to word of mouth advertising from users already registered to your site recommending it to their contacts.

• Will provide a social space, creating a friendly bond between its visitors and the site, this way generating repeated business.

• It will give the page added value which will put you a step ahead of your competitors.

We hope we have answered your questions. If your still have any queries, leave us a message and we will contact you shortly.

The Visitoons.com team

Did you know that…

You can integrate your site with our platform allowing users logged in to your Website to stay logged in when they enter the chatrooms?